Small Business FAQs

• An Internet connection with Microsoft^® Internet Explorer 6.0 or higher. Windows 2000 operating system with an Internet Explorer 7.0 connection is not currently supported.
• Microsoft^® Windows 2000 or Windows XP Operating System with 512MB RAM.
• Correct proxy server/firewall settings. Typically, the default settings on your PC will be sufficient.  If you have specified custom settings, they may need to be modified or changed to the default settings.

Customers can enjoy the convenience of Online Deposits for as little as $3 a day, which includes the $45 monthly maintenance fee and  $17/month lease of a Wachovia approved single-feed scanner through our preferred vendor. Monthly Online Deposits fees appear below. Refer to http://scanners.superior-press.com for scanner pricing details.

Customers using a Custom Business Banking Checking account receive $10 off the monthly maintenance fee.

Monthly Maintenance:
Up to 2 Accounts: $45
3-5 Accounts: $65, then $10 each additional account

Deposited Items:
50 free per account per month, then $0.25/each

Wachovia uses advanced technology to protect the confidentiality of your financial activities while you are online.  We require a User ID and password to access any account information using Online Deposits. Account information is only displayed in the secure Wachovia Business Online application, where firewalls block unauthorized users from accessing your account information.

A maximum of 100 checks can be included in a single deposit.

Deposits received by Wachovia by 8:00 PM ET are processed on the same business day and are subject to the funds availability schedules provided during Online Deposits enrollment.

Wachovia requires you to retain the original checks for a minimum of 30 days.  Once you've determined that the checks have been processed, the amount of time that you retain the originals should be determined by you and your legal counsel.

Checks payable in U.S. dollars and drawn on any U.S. bank including but not limited to the following:

• Personal Checks
• Business Checks
• Treasury Checks
• Traveler's Checks
• Money Orders

You are able to view information about a submitted deposit for 30 calendar days. If you need access to the deposit after 30 days, please call (800) 566-3862 Monday through Friday, 8:00am - 9:00pm for assistance.