TOP 10 INTRANET OPPORTUNITIES

What are the Best Uses?

1. Extranets
   Linking customers and suppliers to authorized sections of your intranet can create happier customers, build efficient supplier networks, and reduce staff costs.
2. Interactivity
   Intranets can provide more than fancy e-mail. Try online financial planning, personnel file shuffling to create task forces, and project management.
3. Customer service
   UPS, FedEx, and other pioneers have proved that information about product shipments and availability makes customers happier.
4. Time to market
   Easy online access for product development speeds teamwork.
5. Empowerment
   Everything should be available to everyone with the right to know.
6. Video
   Face-to-face meetings take on a whole new meaning. But should you do performance reviews on-line?
7. Audio
   The public address system of the 21st century.
8. Virtual organization
   Incompatible technology is no longer a barrier when you need subcontractors—intranet based solutions improve linkages.
9. Telephony
   All the hype about consumers avoiding AT&T, Sprint, and MCI misses the bigger opportunity—intranets are the perfect conduit for computer-based telephony.
10. Software distribution
    Don't put a copy of each application on each desktop. Use the intranet server as the applications warehouse and avoid many maintenance and support problems.

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