Switch to text-only version for screen readers & visually impaired
Wachovia logo: go to home page


MERCHANTCONNECT.COM


Wachovia Merchant Services through Elavon invites you to visit MerchantConnect, your online window to your payment processing account. MerchantConnect brings together all the information you need to better manage your electronic payment processing activity.

Information at Your Fingertips
Gain the benefits of real-time customer service, without having to pick up the phone. Simply log in to MerchantConnect to securely view your account information. MerchantConnect provides online access to:

  • Up to six months of past statements
  • Chargeback and retrieval reporting
  • Batch reporting for up to 30 days of settled batch activity
  • Links to report sites for Electronic Gift Card and Electronic Check Service Programs

MerchantConnect is also your handy reference guide to information about transaction processing, industry mandates, product support and practical tips for controlling processing costs. The site's Interchange information area helps you better understand the rules and regulations that determine transaction pricing, with charts that outline qualification categories and tips for preventing transaction downgrades for your specific industry. 

The site's compliance and data security section provides valuable payment industry guidelines and best practices to help you safeguard both your business and your customers' account information.

Go to MerchantConnect.com


Merchant Services accounts are subject to credit approval and/or other approvals.

Wachovia's merchant banking services are offered through Elavon, Inc.

Contact Us
Merchant Services
(866) 552-3044
24 hours a day
7 days a week
info.wachoviabank@novainfo.com
(800) 566-3862
8:00am - 9:00pm ET
Monday - Friday
Email