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PRIVACY AND SECURITY PRACTICES


Wachovia1 is dedicated to protecting your privacy. For your convenience, we've summarized our full consumer statements here to help you gain a better understanding of your privacy choices as well as how we manage information about you.

Exercise Your Privacy Choices
You may elect not to be contacted for marketing purposes by:

  • Telephone
  • Direct mail
  • Email

You may limit how Wachovia companies share or use information about you.



How We Gather & Use Information
  • To help us respond to your requests, we collect information from a variety of sources, including your transactions with Wachovia and from credit reporting agencies.
  • When using Online Services, we may collect information from you through cookies, to personalize and enhance your experience.


How We Secure Information
  • We train our employees to protect customer information.
  • Our systems are protected by firewalls that prevent unauthorized entry.
  • We use User IDs, Passwords and other tools to properly authenticate you to Online Services.



How We Share & Use Information
  • Wachovia will not ask for your access codes and account numbers to be sent to us via email.
  • We may share customer information about you among the companies that make up Wachovia Corporation.
  • We share information with companies performing services for Wachovia and require those companies to secure the information.




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1 Wachovia Corporation (or Wachovia), includes multiple companies, such as Wachovia Bank, N.A., Wachovia Mortgage, FSB, Wachovia Insurance Services, Inc. and Wachovia Securities, LLC. This Privacy Statement applies to all Wachovia companies unless a Wachovia company provides notice that a separate privacy statement applies to that company. This Privacy Statement describes how we handle and protect information and replaces any Privacy Statements previously provided. The Privacy Statement applies only to consumers who are customers or former customers of Wachovia and have established relationships with Wachovia in the United States. The policies and practices described in this Privacy Statement are subject to change, but we will notify you if there are significant changes. This Privacy Statement is issued as of January 2008.
Contact Us
If you suspect fraud or identity theft on a Wachovia account, contact Loss Management.

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