SOFTWARE HELP HOME

Welcome to the Wachovia Bank Software Help support site. This site contains basic instructions and troubleshooting information for accessing Wachovia Online Services through Quicken^® Windows, Quicken^® Macintosh, Microsoft^® Money, or QuickBooks^®.

While we are happy to provide this support site as a starting point, because Wachovia Bank does not manufacture your financial management software, we are unable to provide comprehensive technical support. However, to ensure an Uncommon experience using your software to access Wachovia Online Services, or to help resolve any potential issues, this site also contains contact information for the software makers.

To get started, please select your software version:

Quicken Windows

Quicken Windows 2008

Quicken Windows 2007

Quicken Windows 2006

Quicken Macintosh

Microsoft Money

Microsoft Money 2008

Microsoft Money 2007

Microsoft Money 2006

QuickBooks

QuickBooks 2008

QuickBooks 2007

QuickBooks 2006

Personal customers: accessing Wachovia Online Services through Quicken:

With a "Crown" or "Command Asset Program" account, there is NO CHARGE.
With all other accounts the first three months are FREE, then $5.95 per month thereafter.

Small business customers: accessing Wachovia Business Online through Quicken:

With a "Custom Business Banking" account the first six months are FREE, then $12.95 per month thereafter.
With all other "Business Banking" accounts the first three months are FREE, then $12.95 per month thereafter.

Email This Page

Printer Friendly Version

* Customers will not be charged who access Wachovia Online Banking directly through personal financial management software and have an active Crown Access Banking, Crown Banking, Crown Classic Banking, Crown Select Banking or Command Asset Program.

The procedures listed on this site are the recommended steps by Intuit and Microsoft, there may be other ways to perform the same task

Quicken, QuickBooks are registered trademarks of Intuit.

Microsoft Money is a registered trademark of Microsoft.

Please note: Products and services are offered by the merchants whose site you visit. Wachovia neither endorses nor guarantees, unless expressly noted, any of the products or services offered for sale through those sites. Such sites are not within our control and may not follow the same privacy, security, or accessibility standards as ours.

Software instructions included on this site and information referenced on the merchants sites you visit are provided by Intuit and Microsoft.