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Use the steps below for instructions on requesting an account statement (Step 2a) or copy of a check (Step 2b).
Note: If you choose a current month and the statement has not yet been generated, the system will let you know. For some account types, you will have the option to get an interim statement, which includes all transactions since your last statement.
In addition, to have statements faxed, you will need to enter the system using your Customer Access Number and Personal Identification Number (PIN). If you do not have one, please press 0 at anytime and a Representative can help you establish one.
This table shows how to request a statement through the Automated Voice Service.
This table shows how to request a copy of a check through the Automated Voice Service.
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