Personal Finance FAQs

This free service is a convenient way to ensure that your tax and insurance payments are always made on time. You simply set up an escrow account (also known as an impound account), which enables you to pay your property taxes, private mortgage insurance premiums, or hazard insurance payments in equal installments over a 12-month period. These installments are incorporated into your monthly or bi-weekly mortgage payment to World Savings. It's a sure, consistent way to handle these important obligations.

1. World Savings sets up the account when we receive your signed form and supporting document(s).
2. We divide the sum of your annual tax and/or insurance payments by the number of mortgage payments you make in a year (12 or 24).
3. You pay the resulting amount as part of each mortgage payment.
4. We deposit the amount you pay in your escrow account.
5. World Savings uses the funds held in escrow to make your tax and/or insurance payments when they are due.

It's easy to set up your  free escrow account for either taxes, insurance, or both. Please call (800) 642-0257, Monday through Friday, 8:00am to 8:00pm, Saturday 8:00am to 5:00pm, CT.

Or, fill out the following form and return it to the address below:

Escrow Account Form 

World Savings
Attention: Tax Department
P.O. Box 659558
San Antonio, TX 78265-9558
Fax number: (210) 509-1168

Once you've set up your escrow account, log in to Online Banking  to view current and past year-to-date information for established escrow accounts and their respective balances.

If you are not currently an Online Banking customer, you can enroll now or call us at 800-WACHOVIA (800-922-4684).  We're here to help you 24 hours a day, seven days a week.  

If the excess is $25 or more and your loan is current, a refund will be sent within 30 days of an annual review of your escrow account. If the excess is less than $25, it will be credited to next year's installments.

World Savings pays interest in accordance with individual state laws.

If the bill you received is the original regular tax bill and not a copy, you will need to mail or fax it so we can make the payment from your escrow account.

Mail to:
World Savings
Attention: Tax Department
P.O. Box 659558
San Antonio, TX 78265-9558 

Fax: (210) 509-1168 

If the bill you received is a supplemental tax bill, it is not included in your escrow account. World Savings does not pay supplemental tax bills. They are the property owner's responsibility.