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Our regional offices offer responsive local service to community colleges, trade schools, colleges, and universities throughout North America.
We do business with over 4,000 schools in all 50 states, Canada, and other U.S. territories.
If you have questions or require direct assistance, we want to hear from you. We have a dedicated number especially for Financial Aid professionals.
For assistance, call Client Services at (800) 347-7667 Monday through Friday, during regular business hours.
West Regional Office - (Serving Alaska, Arizona, California, Hawaii, Idaho, Minnesota, Montana, Nevada, Oregon, Utah, Washington, Wyoming)
Phone: (800) 347-7667
Fax: (866) 461-0055
P.O. Box 13667
Sacramento, CA 95853-3667
Northeastern Regional Office - (Serving Connecticut, Delaware, Massachusetts, Maine, Maryland, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, Vermont, West Virginia, Washington D.C.)
Phone: (800) 347-7667
Fax: (888) 451-0733
P.O. Box 8942
Wilmington, DE 19899-8942
Southeastern Regional Office - (Serving Alabama, Florida, Georgia, North Carolina, Puerto Rico, South Carolina, Tennessee, Virginia)
Phone: (800) 347-7667
Fax: (888) 451-0713
P.O. Box 140039
Miami, FL 33114-0039
National Processing Center - (Borrower Customer Services)
P.O. Box 13667
Sacramento, CA 95853-3667
Phone: (877) 689-0763
Fax: (866) 479-0669
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(877) 689-0763
8:30am - 8:00pm ET
Monday - Friday
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