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PERSONAL FINANCE FAQS

We can help you find what you’re looking for. The links below will guide you to the best ways to contact us, help you find the product or service information you need, answer questions you may have about Wachovia, and more.

Online Application

What types of mortgages can I apply for online?

What does the $95 non-refundable application fee include?

What other charges apply for the application process?

What are the next steps after I submit my application?

If my application is pre-approved, does this mean I have the mortgage loan?

What is the application underwriting process?

How many times can I change my application and resubmit it for one fee?

What types of mortgages can I apply for online?

You can apply for fixed-rate, adjustable rate, and specialty mortgages online.

What does the $95 non-refundable application fee include?

We analyze the information you provided and, in most cases, grant an online pre-approval of your loan.  Full approval depends on: verification of income and assets, an appraisal of the subject property, and additional factors.

What other charges apply for the application process?

The application fee allows you to submit your application up to three times within 24 hours.  Once your application is approved, your home will need an appraisal, which has varying levels of complexity and costs.  Appraisals commonly cost around $300 to $400, but could be more or less depending on your situation.  We collect the appraisal fee prior to ordering the report.  Additional costs associated with closing your loan will be detailed in your Good Faith Estimate, which is sent to you within three days of applying.

What are the next steps after I submit my application?

Your Wachovia Mortgage representative will mail state and federal regulatory disclosures for your review, contact you to discuss interest rate “lock-in” options, order an appraisal from a licensed appraiser, and request any additional information necessary to process your application.  If you have any questions while your mortgage is being processed, please contact your processing team or your Wachovia Mortgage specialist.

If my application is pre-approved, does this mean I have the mortgage loan?

No.  Full approval depends upon verification of your income and assets, an appraisal of the subject property, and additional factors.  Once we receive documentation to support your income, assets, and appraised value, you will receive a full approval.  We’ll also send a follow-up letter.

What is the application underwriting process?

When you submit an application for underwriting, analysis is done on your loan request.  In the traditional loan process, your application goes through many hands:  the loan officer who helps you find the loan; the processor who orders credit reports, pay stubs, and bank statements; the appraiser; and the underwriter.  The information that you supply via the Wachovia web site circumvents that traditional process so that your loan can receive pre-approval in minutes.

How many times can I change my application and resubmit it for one fee?

You may change your application figures and submit the application three times within 24 hours for the same application fee.

All loans and lines of credit are subject to credit approval, acceptable collateral and available equity, and are originated by Wachovia Bank, National Association, Wachovia Mortgage, FSB, Wachovia Financial Services, Inc.,or Wachovia Bank of Delaware, National Association. Products are not available in all states and are subject to change without notice. Certain restrictions apply.

Banking and financial services offered by Wachovia Bank, National Association and its affiliates. See specific product pages for details.

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