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PERSONAL FINANCE FAQSWe can help you find what you’re looking for. The links below will guide you to the best ways to contact us, help you find the product or service information you need, answer questions you may have about Wachovia, and more. Payment Processing and Payoffs How can I make loan payments online? How can I view and print my loan statements online? Can I have my mortgage payments automatically deducted from my checking or savings account? Can I wire funds to my mortgage account? Can I pay an additional amount toward my principal balance? What is a principal-only payment? Can I convert to an Equity BuilderSM Adjustable Rate Mortgage? When is my Equity Builder SM biweekly payment due? By selecting Transfer Funds within Online Banking, you can have individual loan payments deducted from your Wachovia account or your account at another financial institution. This free service is available 24 hours a day, seven days a week. Simply log in to Online Banking and select View Statements in the Customer Service box on the right-hand side of the My Accounts page. Select your mortgage loan from the account drop-down list to view the statements for your loan. You can select either the most recent statement or one of your past statements, which you can then print or save for your records. If you're not yet enrolled in Online Banking, viewing online statements is another excellent reason to sign up. To get started, enroll now . Yes. Our Automatic Loan Payment service allows you to have your loan payments deducted from your checking or savings account at most financial institutions, with no service fee. You can set up this service through Online Banking once you have enrolled. If you wish to be sent an Automatic Loan Payment application by mail, please email us or call Customer Service toll free: (800) 642-0257, Monday through Friday, 8:00 am to 8:00 pm, Saturday 8:00 am to 5:00 pm, CT.Yes. You can wire funds to reduce your principal or payoff your loan. Most banks and financial institutions can assist you with the wire transactions. Wires received by 4:00pm ET (3:00pm CT), will be posted the same day. After 4:00pm ET (3:00pm CT), they will be posted the following business day.
Address the wired funds to: Please mail your payment to: World Savings World Savings Yes, you may make additional payments one of three ways.
A principal-only payment is a payment that is applied entirely to reduce the principal balance of your loan. The maximum per transaction principal-only payment you may make is $4,999.99. Making a principal-only payment is one of the free services available in Online Banking. Note: Your loan may have a prepayment fee provision that limits how quickly you may pay off your loan during the first three to four years. Please check your original loan documents for any prepayment fee or call Customer Service for assistance: (800) 642-0257, Monday through Friday, 8:00 am to 8:00 pm, Saturday 8:00 am to 5:00 pm, CT. Yes. To do so, please send us:
If you have questions about converting to an Equity BuilderSM, please call Customer Service at (800) 642-0257, Monday through Friday, 8:00am to 8:00pm, Saturday 8:00am to 5:00pm, CT. Mail to: World Savings Your biweekly mortgage payments are automatically deducted from your designated bank account every other Monday.
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