PERSONAL FINANCE FAQS
We can help you find what you’re looking for. The links below will guide you to the best ways to contact us, help you find the product or service information you need, answer questions you may have about Wachovia, and more.
Hazard and Flood Insurance
What do I need to do if I change insurance companies?
What is your mortgage clause?
Will you escrow my flood insurance?
Do you need a copy of my homeowner's insurance policy?
What do I need to do if I change insurance companies?
If you change companies at the time of renewal, you must send us at least a 30-day notice.
If you change companies during mid-term, you must pay the premium and forward a copy of your paid receipt with evidence of your new coverage.
What is your mortgage clause?
Our mortgage clause is "Wachovia Mortgage, FSB, its successors and/or assigns."
Will you escrow my flood insurance?
If a flood certification indicates that your house is located in a special flood hazard area and your mortgage loan has an escrow account for your taxes and/or insurance, Wachovia Mortgage, FSB, is required to escrow for and pay your flood insurance.
Do you need a copy of my homeowner's insurance policy?
Once a year, at the time of your renewal, we require that you or your agent send a copy of the Declaration Page of your insurance policy. Your insurance agent should be able to provide you with this document.
Fill out the form below.
Insurance Declarations 