User ID and Password Guidelines

Please review the Wachovia Online Services User ID and Password guidelines below:

For help with your Password:     Reset your Password?

• Passwords must be 7-20 characters
• Must include at least one letter and one number, with no spaces
• Semi-colons cannot be part of a Password
• Passwords are case sensitive
• Do not use your User ID as your Password

For help with your User ID:     Forgot your User ID?

• User IDs must be 7-20 characters
• User IDs must contain at least one letter. Numbers are allowed, but not required.
• User IDs cannot contain spaces
• No special characters are allowed, such as: ! @ # $ % ^ &
• Use of an underscore is allowed but not required: _
• Do not use your Password as your User ID