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 Thanks to all our loyal employees and customers, we’re #1 in Customer Satisfaction for the 7th straight year.
 

We’re constantly working to build better relationships with our customers, and as a result we're #1 among the largest retail banks, according to the American Customer Satisfaction Index.*

ARE YOU WITH WACHOVIA?

 
 
 Shanan“The one thing I have 100% control of when it comes to providing service is a positive attitude.”
—Shanan
Senior Financial Center Manager
Washington, D.C.
 
 
 Mike“Providing a great customer experience helps me ease any stress I’ve built up during a challenging day.”
—Mike
Financial Center Manager
Birmingham, AL
 
 
 Bea“I’m always thinking about customer service. Even in my sleep.”
—Bea
Financial Center Manager
Haile, FL
 
 
 K.C.“I loved coming to Wachovia when I was a customer. So much that I became an employee.”
—K.C.
Teller
East Lake, GA
 
 
 Dalilah“I love the fact that every day I can make a difference in someone’s life.”
—Dalilah
Senior Financial Center Manager
Columbia, SC
 
 
 Maggie“I want to be the reason our customers bank with Wachovia. I’ll go the extra mile to make sure they’re satisfied.”
—Maggie
Financial Specialist
Round Rock, TX

 
 
 Kimberly“No customer deserves anything less than the Wachovia experience.”
—Kimberly
Service Transaction Specialist
Tucson, AZ


 
   
 

* Based on 4th quarter 2007 American Customer Satisfaction Index results of the largest U.S. retail banks.

Wachovia Bank, N.A., and Wachovia Bank of Delaware, N.A., Members FDIC

© 2008 Wachovia Corporation. All rights reserved.