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TELEPHONE FRAUD ALERT


Wachovia has become aware that someone or a group of individuals making telephone calls are claiming to be from the American Bankers Association (ABA). These individuals are part of an identity theft scam.

ABA Warns of Fraudulent Phone Calls—March 12, 2007
It's been reported that con artists are calling people in Texas, Ohio, and Pennsylvania and telling them that their personal information is on the Internet.

These calls are not being made by the ABA. This telephone scam is being used to obtain personal financial information that ABA would never request.

Things To Do to Avoid This Scam
The ABA is working with law enforcement to identify the source of the phone calls and stop them. Here's what you can do:

  • Never give out your financial information to anyone unless you have initiated the contact—this includes emails
  • If you have already responded to this type of call or email by providing your personal financial information, contact your financial institution immediately to protect your account
  • Inform the ABA about fraudulent phone calls and emails that use ABA's name by sending them to alert@aba.com

For more information about fraud and how to avoid it, please visit the Wachovia Security PlusSM Customer Center.

 
Contact Us
If you suspect fraud or identity theft on your Wachovia accounts:

Deposit Products
(Checking, Savings, CAP, etc.)
(888) 647-3648
8:00am - 8:00pm ET
Monday - Thursday
8:00am - 9:00pm ET
Friday
8:30am - 5:00pm ET
Saturday

To make an after-hours report:

800-WACHOVIA
(800) 922-4684
24 hours a day
7 days a week

Credit Card Products
(866) 202-2022
24 hours a day
7 days a week

Other Card Products
(Check Card, Debit, ATM and PEL Cards)
(800) 359-8977
24 hours a day
7 days a week



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