SKIP TO SITE NAVIGATION | SWITCH TO GRAPHICAL VERSION
Wachovia Leads Multiple Categories in Treasury Services Solutions Rankings Group Recognized for Customer Service, Market Share and Client Volumes CHARLOTTE, N.C.—New independent surveys give two perspectives on ranking U.S. Treasury Services providers -- and both confirm Wachovia’s status as a leader in the industry. Wachovia received top grades for its Treasury Services solutions and customer service across multiple categories in Phoenix-Hecht's Cash Management Monitor Survey. This survey reports the views of more than 1,600 U.S. senior financial executives on Treasury Services providers. In addition, Wachovia was a market share leader among Treasury Services providers in the Ernst & Young 2007 U.S. Cash Management Survey. The survey ranked Wachovia as the nation's third-largest cash management provider based primarily on volume. Wachovia also ranked No. 1 for Remote Deposit Capture client volumes and No. 1 for the largest number of Internet reporting accounts (which are managed via Wachovia Connection, its Treasury Services information and access product). "Wachovia consistently receives high scores in Treasury Services industry surveys, and it's all due to the commitment we have to this business and to our clients," said David Trotter, head of Treasury Services for Wachovia. "While the Phoenix-Hecht survey reports the level of client satisfaction with our solutions and service, it makes sense that our top rankings by clients translate into the leadership in market share and volumes shown in the Ernst & Young data." He added, "Our job is to manage the behind-the-scenes complexity and to deliver the right solutions addressing clients' emerging needs at the right time. This allows our Treasury Services clients to focus on their increasingly strategic roles within their companies." The Ernst & Young U.S. Cash Management industry survey is conducted annually. It targets the top 100 U.S. bank holding companies (based on asset size) and key non-bank lockbox providers to capture volume, product feature and pricing data. The survey gathers information on a range of cash management products. The Phoenix-Hecht Cash Management Monitor Survey targets both public and private U.S. corporations with sales of $100 million and greater. It ranks corporations in three performance categories: Product Performance, Bank Perception and Relationship Management. The senior financial executives rated Wachovia "A+" and "A" across the board for these categories. Financial executives from companies with sales greater than $500 million awarded Wachovia 21 "A+" and two "A" rankings across 23 categories. Those from companies with sales between $100 million and $500 million awarded Wachovia 18 "A+" and four "A" rankings across 24 categories. Phoenix-Hecht has been one of the nation's foremost providers of market research and education for the financial services industry for more than 36 years. More information is available at www.phoenixhecht.com. About Wachovia's Treasury Services About Wachovia |
About Wachovia