Press Releases

"Silas Technologies has a knowledge of high-volume, back-office workflow technology developed within Wachovia. Linking our practical expertise and operational solutions with the innovative approach and financial services industry focus of the Relationship Management System can create a next-generation Corporate Customer Relationship Management (C2RM) platform," says Christopher K. Edden, director of business development and operations for Silas Technologies.

The C2RM solution initially will focus on corporate banking and expand into community banking, brokerage, insurance and other financial services markets. RMS also will be expanded to include back-office technologies and operational processes developed by Silas Technologies. FMR also provides licensed customer-hosted RMS C2RM solutions, custom development and integration services.

"The ASP model positions us – FMR and Silas Technologies – to deliver a CRM solution at a lower cost in a shorter timeframe. This allows our customers to implement CRM solutions targeted specifically at banking and the financial service markets, without the requirement to have IT resources and expertise to implement the solution," says Phillip A. Sukel, sales and marketing manager for FMR Systems Inc.

Because of its extensive financial services focus, FMR is able to deliver solutions designed specifically for financial market segments and offer highly qualified personnel who understand the financial services industry, while delivering value-added custom solutions at a standard product price and accelerated timeframe.

Silas Technologies’ initial offerings include enterprise transaction/check image archiving, operational workflow/process consulting and application management technologies. The Silas Technologies Document Processing Consulting practice provides consulting services based on extensive business operations knowledge and complex process experience. As a result of this relationship, Silas Technologies extends its foundation of sound, practical and efficient solutions to include a new application delivery model for corporate banking customer relationship management.

FMR Systems is located in Palatine, Ill. Silas Technologies is located in Winston-Salem, N.C. Through this collaboration, FMR and Silas Technologies strive to provide top-quality ASP CRM solutions to the financial marketplace. For additional information, visit FMR Systems at www.fmr-systems.com or Silas Technologies at www.silastechnologies.com.

Wachovia Corporation (NYSE: WB), with dual headquarters in Atlanta and Winston-Salem, N.C., is a leading financial holding company serving regional, national and international markets. At June 30, 2000, Wachovia had assets of $70.8 billion.

For additional information on how the RMS ASP solutions can help organizations be more successful, please contact Phil Sukel at 847-934-5566.

_{This press release contains statements of a forward-looking nature. These statements are made under the "safe harbor" provisions of the U.S. Private Securities Litigation Reform Act of 1995. You can identify these forward-looking statements by terminology such as "will," "expects," "anticipates," "future," "intends," "plans," "believes," "estimates" and similar expressions. The accuracy of these statements may be impacted by a number of business risks and uncertainties that could cause actual results to differ materially from those projected or anticipated, including risks related to: the risk that technologies for the delivery of financial or e-commerce services will not be developed or be attractive to consumers as anticipated; the risk that FMR Systems, Inc. and Silas Technologies, Inc. will not successfully deploy or operate services based upon the RMS platform; and other risks outlined in Wachovia’s filings with the Securities and Exchange Commission. FMR Systems, Silas Technologies and Wachovia Corporation do not undertake any obligation to update this forward-looking information, except as required under applicable law.}

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