CONTACT INVESTOR RELATIONS

We're happy to answer your questions or assist you with a transaction—you may contact us by email, phone, or mail. Select one of the categories below to view contact information:

Individual Investors
Institutional Investors
Media

Individual Investors

• Wachovia Transfer Agent
  
  Our Transfer Agent is available to assist you with most services related to your Wachovia registered shareholder account including:
  • Address changes 
  • Assistance with Direct Registration System (DRS) book-entry ownership  (Learn more)
  • Dividend information and replacement of lost, stolen or stale-dated dividend checks
  • Direct deposit of dividends (Sign up )
  • Information on the Dividend Reinvestment and Stock Purchase Plan (Learn more )
  • Registration changes (name change, transfer ownership, etc.)
  • Replacement of lost, stolen or destroyed certificates (Learn more)
  • Exchange of certificates of companies acquired by Wachovia
    
    Phone:
    (800) 347-1246
    Monday – Thursday
    8:00am – 7:00pm ET
    Friday
    8:00am – 5:00pm ET
    
    Email Transfer Agent
    
    Mailing Address:
    Wachovia Shareholder Services
    c/o American Stock Transfer & Trust Company
    PO Box 2328
    New York, NY  10272-2328
    
    Overnight Address:
    Wachovia Shareholder Services
    c/o American Stock Transfer & Trust Company
    6201 15th Avenue
    Brooklyn, NY  11219

• Request Publications
  You may Request Publications via email or by calling our Interactive Voice Response System at
  (704) 374-6782. However, because it may take up to two weeks to receive mailed documents, you may prefer to view them online. The Financial Reports page contains links to all our publications.
  
  
• Wachovia Investor Relations
  For all other matters related to investor information, you may contact Shareholder Relations Manager Pat Kietzman at:
  
  Phone:
  (704) 374-6782
  8:30am - 5pm ET
  Monday - Friday
  
  Email
  
  Mailing address:
  301 South College St.  NC 0206
  One Wachovia Center
  Charlotte, North Carolina 28288-0206
  

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Institutional Investors

• Email Investor Relations
  For general questions or assistance, email investor.relations@wachovia.com.
  
  
• Request Publications
  You may Request Publications via email, or by calling our Interactive Voice Response System at
  (704) 374-6782.
  
  
• Contact Investor Relations Representative
  For all other matters related to investor information, you may contact:
  
  Alice Lehman
  Investor Relations Managing Director
  (704) 374-2137
  8:30am - 5pm ET
  Monday - Friday
  

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Media

Mary Eshet
Corporate Media Relations Manager
(704) 374-2138
8:30am - 5pm ET
Monday - Friday

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Related Links

•Request Publications
•Interactive Stock Tools

About Wachovia Customer Service